{"id":29619,"date":"2026-01-05T18:29:29","date_gmt":"2026-01-05T18:29:29","guid":{"rendered":"https:\/\/jairoperfumes.com\/?page_id=29619"},"modified":"2026-01-29T20:52:36","modified_gmt":"2026-01-29T20:52:36","slug":"politicas-de-envio","status":"publish","type":"page","link":"https:\/\/jairoperfumes.com\/en\/politicas-de-envio\/","title":{"rendered":"Politicas de envio"},"content":{"rendered":"
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POL\u00cdTICA DE ENV\u00cdO<\/span><\/p>

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ENV\u00cdOS<\/span><\/p>

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Env\u00edo Gratuito<\/span><\/p>

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En Jairo Perfumes ofrecemos ENV\u00cdO GRATUITO en pedidos superiores a $180,000 COP.<\/span><\/p>

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Nuestro objetivo es atender clientes en todo Colombia, garantizando tiempos de respuesta oportunos y un servicio confiable.<\/span><\/p>

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Tiempo de Alistamiento<\/span><\/p>

  • El tiempo de preparaci\u00f3n y despacho del pedido es de 1 a 2 d\u00edas h\u00e1biles.<\/span><\/li>
  • En temporadas de alta demanda, el procesamiento puede tardar entre 2 y 4 d\u00edas h\u00e1biles.<\/span><\/li><\/ul>

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    Tarifas de Env\u00edo<\/span><\/p>

    • Env\u00edo est\u00e1ndar: $18,000 COP<\/span><\/li>
    • El valor del env\u00edo se mostrar\u00e1 claramente antes de finalizar la compra.<\/span><\/li><\/ul>

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      Tiempos de Entrega (una vez despachado el pedido)<\/span><\/p>

      • Ciudades principales: 1 a 3 d\u00edas h\u00e1biles.\u00a0<\/span><\/li>
      • Otras ciudades: 2 a 5 d\u00edas h\u00e1biles<\/span><\/li><\/ul>

        Si es temporada alta puede tardar mas de lo normal.\u00a0<\/span><\/p>

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        Seguimiento del Pedido<\/span><\/p>

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        Una vez tu pedido haya sido despachado:<\/span><\/p>

        • Recibir\u00e1s la gu\u00eda de seguimiento v\u00eda WhatsApp.<\/span><\/li>
        • Podr\u00e1s rastrear tu env\u00edo directamente en la p\u00e1gina oficial de la transportadora asignada.\u00a0<\/span><\/li><\/ul>

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          En Jairo Perfumes nos comprometemos a ofrecer productos de alta calidad. Si al recibir tu pedido notas que el producto presenta defectos, realizaremos el reemplazo sin costo adicional, siempre que nos contactes dentro de las 24 horas posteriores a la entrega.<\/span><\/p>

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          Reemplazos sin costo<\/span><\/p>

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          Aplica \u00fanicamente en el siguiente caso:<\/span><\/p>

          • Producto defectuoso al momento de la entrega.<\/span><\/li><\/ul>

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            Importante: Jairo Perfumes no se hace responsable por pedidos perdidos debido a errores en la direcci\u00f3n suministrada por el cliente. Te recomendamos verificar cuidadosamente tus datos antes de confirmar la compra.<\/span><\/p>

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            Cancelaciones de pedidos<\/span><\/p>

            • Puedes solicitar la cancelaci\u00f3n dentro de las 24 horas posteriores a la compra, siempre y cuando el pedido no haya sido despachado.<\/span><\/li>
            • Si el pedido ya fue enviado, la solicitud se tramitar\u00e1 como derecho de retracto, conforme a la ley.<\/span><\/li><\/ul>

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              Derecho de Retracto<\/span><\/p>

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              Si ya recibiste el producto y deseas ejercer el derecho de retracto o realizar un cambio, debes cumplir con las siguientes condiciones:<\/span><\/p>

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              Vigencia<\/span><\/p>

              • La solicitud debe realizarse dentro de los 3 dias h\u00e1biles siguientes a la recepci\u00f3n del pedido.<\/span><\/li><\/ul>

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                Condiciones del producto<\/span><\/p>

                • El producto no debe haber sido usado ni abierto.<\/span><\/li>
                • Debe conservar sellos de seguridad, etiquetas y empaque original.<\/span><\/li>
                • La caja, frasco y accesorios deben encontrarse en perfecto estado.<\/span><\/li><\/ul>

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                  Costos de env\u00edo<\/span><\/p>

                  • Los costos de transporte, seguros y devoluciones ser\u00e1n asumidos por el cliente.<\/span><\/li>
                  • El embalaje debe garantizar que el producto llegue en perfectas condiciones.<\/span><\/li>
                  • El cliente es responsable de cualquier da\u00f1o ocasionado durante el transporte de la devoluci\u00f3n.<\/span><\/li><\/ul>

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                    \ud83d\udcde<\/span> ATENCI\u00d3N AL CLIENTE<\/span><\/p>

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                    Para cualquier duda, solicitud o seguimiento puedes comunicarte con nosotros:<\/span><\/p>

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                    \ud83d\udcf1<\/span> Celular \/ WhatsApp: 3128679095<\/span><\/p>

                    \ud83d\udce7<\/span> Correo electr\u00f3nico: info@jairoperfumes.com<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-29619","page","type-page","status-publish","hentry"],"yoast_head":"\nPoliticas de envio - Jairo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jairoperfumes.com\/en\/politicas-de-envio\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politicas de envio - Jairo\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jairoperfumes.com\/en\/politicas-de-envio\/\" \/>\n<meta property=\"og:site_name\" content=\"Jairo\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-29T20:52:36+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/jairoperfumes.com\\\/politicas-de-envio\\\/\",\"url\":\"https:\\\/\\\/jairoperfumes.com\\\/politicas-de-envio\\\/\",\"name\":\"Politicas de envio - 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